Shipping and Returns


 Please allow a few extra days for parcels due to arrive during the Covid-19 pandemic as the postal service are very busy and under-staffed

 

General shipping 

UK

Shipping cost - £3.99, signature required on orders over £50

Delivered in 3-5 working days normally, but can sometimes take longer. 

Europe

Shipping cost - £12

Delivered in 5-10 working days normally, but sometimes can take longer.

Rest of the world

Shipping cost - £12

Delivered in 7-10 working days normally, but sometimes can take longer.

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We don't offer a next day service.

For items undelivered and returned to us, we will endeavour to refund you in 5-7 working days once received. 

If you've changed your mind you can return items to us within 28 days if they are unopened and unused. This is at your own cost. We suggest using a signature service to return. Please email us to tell us you are returning an item. Please email us with your order number for our returns address.

If something is damaged or hasn't arrived please email us with your order number.

We do not work weekends or bank holidays.

We aim to send orders out within 2 days of receiving them. Not including weekends.

We can't cancel orders before they're sent out.